Santa Cruz County Fire Resources & Updates

We understand that recovery from the 2020 CZU Lightning Complex fires is complicated and ongoing. Please scroll down for information to help you navigate all aspects of fire recovery including monthly support and events, mental health support, insurance help, housing assistance, debris removal, and more.

Latest Updates

PG&E Removal of Wood Debris Program from Trees Cut Down after 2020 CZU Lightning Complex Fire

As part of a settlement agreement with the County of Santa Cruz related to a Public Utilities Commission complaint regarding tree removal operations by Pacific Gas & Electric (PG&E) after the CZU Lightning Complex Fire, PG&E has agreed to remove wood debris on private property.
Fill out this form link
that will be sent to PG&E directly. Customers who have questions may call PGE Directly at 1-877-295-4949

Overall Resources

Bilingual Monthly Resource Calendar Santa Cruz County

January Bilingual Monthly Resource Calendar

Food pantry calendar and other basic resources.

Events for Fire Families

United Policyholders Events

  • United Policyholder’s January Events:
    • Buy, Rebuild, or Cash Out - Thursday January 13th 5:30PM

    • Survivor to Survivor Forum - Tuesday January 18th 7PM

    • Roadmap to Recovery Q&A- Wednesday January 19th and January 26th 5:30PM

    • Resolving Claim Disputes - Thursday January 20th 5:30PM

    • Financial Planning Clinic for CA Wildfire Survivors - Tuesday January 25 1PM

Rebuilding & Permits

CZU Rebuilding Directive

October 14th 2021, OR3 held a community meeting about the CZU Rebuild Directive.

You can watch the meeting here.
See the presentation here
.
CZU Rebuild Directive- Notice of Geological Hazard Templates here.

Disaster Case Management & Basic Needs

Catholic Charities Diocese of Monterey

Catholic Charities Diocese of Monterey is offering services to families impacted by the fires in need of financial aid to purchase basic needs items. Call 831-920-4764

Mental Health Support

Disaster Distress Helpline

Disaster Distress Helpline provides 24/7 trained crisis counseling to support people experiencing emotional distress related to a disaster. Call 1-800-985-5590 or text TalkWithUs to 66746.

Insurance Help

California Department of Insurance

The California Department of Insurance provides assistance on insurance issues.


Wildfire Resources and Insurance Tips


If you are experiencing difficulty with processing your claim or have an underinsurance issue. Contact 1-800-927-4357 English Contact / Spanish Contact

Rental & Rehousing Assistance

American Red Cross Financial Assistance

The American Red Cross is offering Bridge Assistance to fire survivors whose homes were severely impacted.


To be eligible for Bridge Assistance with the Red Cross , an applicant must meet all of the following requirements:

Applicant’s pre-disaster primary residence is located in a confirmed disaster-impacted geographic area.

Applicant is the head of household and is not listed as a household member on any other Bridge Assistance application.

Applicant’s primary residence suffered major damage or was destroyed.

  • Major damage is indicated by significant structural damage to a residence that requires extensive repairs. This may include substantial failure of the roof, walls or foundation.
  • A residence that is destroyed is one that is a total loss or with damage so extensive that repair is not feasible.
  • Applicant needs financial assistance for unmet recovery roadblocks resulting from the disaster.
  • Primary applicant’s identity and proof of residence details were verified.


To apply for the Bridge Assistance Program:


The Red Cross will be sending personalized Bridge Assistance Program emails and/or text messages to pre-qualified households by using information already collected and verified by the Red Cross, FEMA or other appropriate partner agencies. Households must respond to the personalized Bridge Assistance Program email, text, or phone call outreach message to apply for the program. Clients are not automatically enrolled based on approval for the Immediate Assistance Program.

As part of the application process, the Red Cross verifies client identification and proof of address.

Applicants who are eligible and approved for financial assistance are presented with payment options.


If you have any questions, please contact:

Land & Vegetation Assistance

Erosion Control Suppliers

The Resource Conservation District built a spreadsheet of erosion control suppliers.

Materials & Supplies

Community Tool Shed

The Community Tool Shed is open at Boulder Creek Rec and Park District.
Free tool rental for fire survivors Saturdays 8AM - 11AM 15685 Forest Hill Drive 831-703-4135 Learn more here on their website.

Legal & Mutual Aid

Mutual Aid

Santa Cruz Relief Get help, offer help, find additional resources.

Loans & Grants

3C Energy Grant Program

3CEnergy Grant Program The NCEP Homeowner Rebuild Incentive track is a grant for homeowners affected by the 2020 wildfire season who plan to rebuild their homes as all-electric. 3CE will fund eligible projects until a total of $125,000 in funds have been fully reserved. Homeowners in 3CE service territory whose homes were red-tagged by Cal Fire during the 2020 wildfire season may apply for this program. Homeowners can also apply for an additional incentive for Level 2 Electric Vehicle (EV) Charging Stations to be installed in their new developments.

Want to help?

  • LANDLORDS NEEDED TO HELP CZU FIRE SURVIVORS. The County of Santa Cruz invites property owners and managers to assist in meeting the medium- and long-term housing needs of CZU Lightning Complex fire survivors. If you are interested in helping survivors, please fill out a brief survey here.
  • Boulder Creek Recreation and Park District is seeking material donations:
    • Native Seeds and Plants for fire families
    • Solar hand-crank radios for fire families and families in debris flow zones
    • New Tools for the Community Tool Shed